Talent that stays. Teams that scale.
We believe the offshore outsourced staffing industry could be and should be done better. So we made it happen.
Our approach
The right people can change the trajectory of a business.
Cadencia was founded on the belief that talent should be more than a solution to an open role. The right people become part of your culture, strengthen your organization, and help move your business forward.
With more than 15 years of industry experience, our founders set out to create a different kind of nearshore partner. One that puts people and long-term relationships at the center of the business.
We knew that building a nearshore outsourcing organization with an elevated culture would create stability and longevity in an industry known for volatility and turnover. Here’s how we do things differently:
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Building fulfilling careers, not just filling seats
We don't believe in filling seats and moving on to the next placement. We believe in building careers, developing strong teams, and creating partnerships that grow and deepen over time.
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Prioritizing culture-first to find the right fit
We invest in our people, support their success, and work closely with our clients to make sure their teams have what they need to thrive. This approach brings you talent that stays.
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Bespoke solutions for long-lasting hires
Our outsourced nearshore staffers stay with their client companies for years, not weeks or days. That kind of commitment comes from knowing they are valued, providing great client onboarding and training, and setting up a growth path.
Advanced IT Security
In order to ensure the safest outsourcing work experience for our clients and staff, Cadencia partners with a company called Secundus for remote, on-site, and advanced IT support. Not only do they provide a proprietary web-based platform to track and create support tickets but they help us to secure our infrastructure and guide ongoing employee security training as well. We are fortunate to have such a full service organization on our team. Their services include:
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OS maintenance (security check, upgrades, and fixes)
OS-related issues resolution
Microsoft Office or Google Workspace suite issues
Email issues
Third party software installation or configuration issues
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New equipment set up & enablement
Peripheral’s setup and revision (monitors, docking, mouses, printers, etc.)
Device collection and return for repair service.
Device backup & recovery if not responsive remotely
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Web-based management system for support and inventory tickets
Annual cybersecurity training for team members
CIO/CTO consulting services to ensure Cadencia operates following all the IT best practices and ensure new projects are implemented on time
Finding the right hire takes client commitment.
Nearshore outsourcing works when clients are fully prepared to bring on new team members. We recommend reviewing our Guide to Client Success—it will help you determine if you are institutionally ready to work with Cadencia, and includes a convenient checklist to prepare. Download the guide today!
Cadencia’s Leadership Team
“What makes Cadencia stand out from any other nearshore/offshore company is the lack of turnover. Turnover is costly because you have to keep training a new person to do the job every time someone leaves. That takes time and money. Why do people leave? Because they’re unhappy. Cadencia is different because they have built a great culture to make sure their team stays happy in their careers which means less turnover and fewer disruptions to our productivity.”
